Salary (RM) 2000-2600
Location Jalan Pinang Kuala Lumpur

Job Responsibilities.

 

  • Ensure that member enquiries are responded to and follow-up promptly.
  • Responsible for carrying out redemption requests via the Matrix CRM system and managing member information through the member’s database.
  • Resolve difficult customer issues that arise or escalate complaints to the Team Leader.
  • Coach and educate members on the value-add products, such as overall benefits of the program.
  • Complete general administration tasks and follow-up on customer enquiries.
  • Attend informational program overviews as required.
  • Maintain compliance of monitoring guidelines. 
  • Record and track issues that require additional technical resource support and follow through on any unresolved enquiries within promised time frames.
  • Ensure all documentation required by other departments to service member’s request is completed promptly and in accordance to the operations procedures.

 

Job Requirements.

  • At least a High School Certificate – SPM.
  • Able to speak multilingual languages including Bahasa Malaysia, English, Cantonese and Mandarin. 
  • Preferably able to read Chinese.
  • At least 1 years’ working experience in a call center or any customer service oriented environment.
  • Possess good communication skills with proper phone etiquette.
  • Understanding of contact center technology tools.

 

 

Client Profile

Our Client is an establish company focusing in Loyalty Management.

For those are interested and able to start immediately kindly write to

 


 

05At ExecSearch, our dedicated and friendly recruitment team aims to help you advance your career and achieve your career goals. We have made a commitment to help you find suitable employers and great organisations, qualified you as candidates to new career opportunities.

 

Our experienced recruitment team has been bridging the gap between smart, motivated people and quality employers for over 20 years, by matching profiles to specific career prospects. We also provide career advice, help you to identify your talents and potential.

 

Visit our website for regular update of career opportunities. For interesting career resources and topics, visit our facebook page here.

 *We do not charge a fee to job seeker for successful job placement.

 

Latest Jobs

Job ID Job Title Location Salary (RM)
1004 Sales Support Executive (Damansara, KL) Phileo Damansara, KL RM 3200 - RM 4200
1002 Project Sales Engineer (Scada / MES) Singapore or Subang, Selangor RM 4000 - RM 7500
1001 Junior/Senior Quantity Surveyors Damansara Perdana, PJ RM 4000 - RM 7500
1000 Business Development Executive (Based Melaka) Pokok Mangga - Melaka 2000-3000
998 Sales Support Coordinator (Logistics) USJ 1, Subang Jaya 2500 - 3300
996 Java Programmers (Senior & Junior) Kelana Jaya, Selangor RM 3500 - RM 5500
995 Assistant Technical Sales Manager (Plastic / PU) USJ, Subang RM 4000 - RM 6000
994 Senior Accounts Executive (Klang) Bukit Rimau, Selangor 4000 - 4800
993 Marketing Executive (Subang) Jln Subang 9, Subang RM 3000 - RM 3500
992 Assistant HR Manager (KL) Eco City, KL RM 5000 - RM 7000
991 Personal Assistant (Based In Bangsar South) Bangsar South 7000
989 Admin Executives / Assistants (KL) Menara KH, KL RM 3000 - RM 4000
988 Sales Engineer (Selangor, Penang, Johor Bahru) Selangor, Penang, Johor Bahru 2500-4000
987 Technical Sales Engineer (Heat Combustion Systems) Puchong, Selangor RM 3000 - RM 4500
986 Assistant Production Manager (Mechanical, Subang) Subang, Selangor RM 4500 - RM 6000
985 Warehouse and Inventory Officer (Kota Damansara) Kota Damansara, Selangor 3000 - 3500
984 Business Development Manager (SEA) Kota Damansara, Selangor 6500 - 8000 (basic)
983 Application & Design Engineers (Kota Damansara) Kota Damansara, Selangor 3500 - 5000
982 Accounts Executive (Near MRT Station) Damansara Heights, Kuala Lumpur 3000 - 4200
981 Tooling Engineer (Penang) Bay Avenue, Penang RM 5000 - RM 7000
979 Project Sales Engineer (Industrial Automation) USJ, Subang, Selangor RM 4000 - RM 5500
976 Automation Engineer USJ, Subang, Selangor RM 4000 - RM 6000
974 Service Technician (Telecommunication/Electrical) Cyberjaya, Selangor 2500-3000
973 Programmer/Application Support (ICT Executive) Selangor 2500-5000
972 Assistant Warehouse Manager / Senior Supervisor (Based Senai,Johor) Senai,Johor 4000-5000
969 Service Engineer Selangor, Penang 3000-6000
968 Sales Engineer (E&E) Selangor, Penang 3000-6000
967 Production & Logistic Planning Executive Bayan Lepas, Penang 4000 - 50000
965 Digital Marketing Executive (Based in Subang Jaya) Subang Jaya (Next to Subang Parade) 3000-5000
964 Accounts Executive / Assistant (Based Subang Jaya) Subang Jaya 3000-5000

addressAddress
F-3-16, Suite 5, Level 3, IOI Boulevard
Jalan Kenari 5, Bandar Puchong Jaya
47170 Puchong, Selangor
Malaysia

 

email Contact
Email:

fbtwgpLinkedIn