Salary (RM) 3,000 to 4,000 (excluding support allowance)
Location Shah Alam, Selangor

JOB DESCRIPTION

  • Provide first level end-user support, troubleshooting and daily IT operation support.
  • Responsible for computer networking and desktop/server troubleshooting related skills.
  • To respond to customer enquiries or feedback on technical and product issues.
  • Initiates and leads special projects as assigned.
  • Follow up on all gaming products issues to ensure that every issue is resolved within stipulated time frame.

 

REQUIREMENTS

  • Diploma/Degree in Information Technology or its equivalent, preferably Microsoft Certified IT qualifications.
  • 2 to 3 years of technical support experience.
  • Good knowledge in computer networking and desktop/server related troubleshooting skills.
  • Knowledge of Gaming slot machine and/or System will be an added advantage.
  • Strong understanding of networking protocols such as TCP/IP
  • Possess excellent communication skills and the ability to work with diverse range of people with varying levels of technical understanding and knowledge in international environment.
  • Able to multi task and face challenges in resolving technical issues efficiently, promptly and courteously.
  • Possess own car is a must (travel to client site in the Klang Valley).
  • Possess a valid Passport and willing to travel overseas (Macau, US, Singapore).
  • The candidate must be very hands-on.
  • Mandarin speaking is an added advantage.

 

Please do send your latest CV in Microsoft Word & with recent photo to . All application would be treated highly confidential.

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addressAddress
F-3-16, Suite 5, Level 3, IOI Boulevard
Jalan Kenari 5, Bandar Puchong Jaya
47170 Puchong, Selangor
Malaysia

 

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