Salary (RM) RM 3500 - RM 5000
Location Oval Damansara, KL
Job Descriptions
 
  • Install all required IT resources and analyze all software to ensure smooth working.
  • Provide product support to all systems and manage all requests for systems and assist to resolve all issues and perform regular troubleshoot on all network issues and analyze all system logs.
  • Administer all installation and maintenance of all system.
  • Assist to install all hardware on systems provide required upgrades and manage all change orders and provide technical expertise for all manual product processes.
  • Provide support to all help desk operations and manage all products according to customer requirements and provide the required technical support
  • Prepare reports for all repair activities and prepare required equipment proposals.
  • Maintain all functional documents and respond to all customer requests and manage efficient operation of all customer systems.
  • Maintain optimal level of customer satisfaction and identify all customer issues and recommend appropriate resolution for same.
  • Providing hardware, software and networking IT support to customers remotely and onsite.
  • Cover up programming & software troubleshooting

Job Requirements
 
  • Preferably candidates with minimum a Diploma or Degree in Information System related subject
  • Those with minimum 1 year of solid IT support work experience (Server AND Desktop) & ticket tracking system are preferable
  • Excellent spoken and written English
  • Great customer facing skills and have a passion for developing and maintaining customer relationships
  • Experience in web services, Dot net development & IIS SVR hosting
  • Keen on keeping up to date with new software support technologies & experience
  • Attractive salary commensurated with experiences & qualifications
 
~ About our client ~
 
Our client is a well established IT company especializing in POS systems and is located at Oval Damansara @ Menara Permata, KL.
 
If you fulfil the above requriements, please send in your latest CV in Microsoft Word & with recent photograph to .
 
Regret to inform that only shortlisted candidates will be notified.
 
 

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